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Job Description

Job Summary
The Account Receivable Specialist will cover various functions of the A/R Department, including processing of returns (RMA’s), collection of accounts and application of cash, credits and adjustments. 

ESSENTIAL DUTIES AND RESPONSIBLITIES

• Research, follow up and collect customer claims.
• Assist in collection of accounts
• Notify customers of past due invoices and performing steps necessary to bring and keep all accounts current and within credit limits.
• Research discrepancies that prevent invoices from being paid
• Communicate via phone/email/fax to customers as well as outside sales representatives while maintaining a good rapport with each.
• Accurately process customer payments
• Process credits and payment adjustment
• Process RMA requests in a timely manner as needed

OTHER DUTIES

• Performs other duties as required.

MINIMUM REQUIRED QUALIFICATIONS

Educations and/or Experience

• High School diploma or equivalent is required
• 1 – 3 years (soft) collection and cash application experience is required

SKILLS, KNOWLEDGE, AND ABILITIES

• Must be enthusiastic and professional
• Must be organized, detail oriented, and able to multi task and work in a fast paced, growing environment
• ERP accounting system experience a plus
• Familiar with basic A/R terminology
• Ability to work independently and/or in a team environment
• Flexible and eager to accept additional responsibilities
• Strong communication and interpersonal skills

Computer Skills

• Microsoft Office (Outlook, Word, Excel)
• Intermediate MS Excel (VLOOKUP function, sorting and filtering data)

Language Skills

• English (reading, writing, verbal)

Mathematical Skills

• Basic math skills (add, subtract, divide, multiply)

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