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Job Description
Job Summary
The Account Receivable Specialist will cover various functions of the A/R Department, including processing of returns (RMA’s), collection of accounts and application of cash, credits and adjustments.
ESSENTIAL DUTIES AND RESPONSIBLITIES
- Research, follow up and collect customer claims.
- Assist in collection of accounts
- Notify customers of past due invoices and performing steps necessary to bring and keep all accounts current and within credit limits.
- Research discrepancies that prevent invoices from being paid
- Communicate via phone/email/fax to customers as well as outside sales representatives while maintaining a good rapport with each.
- Accurately process customer payments
- Process credits and payment adjustment
- Process RMA requests in a timely manner as needed
OTHER DUTIES
- Performs other duties as required.
MINIMUM REQUIRED QUALIFICATIONS
Educations and/or Experience
- High School diploma or equivalent is required
- 1 – 3 years (soft) collection and cash application experience is required
SKILLS, KNOWLEDGE, AND ABILITIES
- Must be enthusiastic and professional
- Must be organized, detail oriented, and able to multi task and work in a fast paced, growing environment
- ERP accounting system experience a plus
- Familiar with basic A/R terminology
- Ability to work independently and/or in a team environment
- Flexible and eager to accept additional responsibilities
- Strong communication and interpersonal skills
Computer Skills
- Microsoft Office (Outlook, Word, Excel)
- Intermediate MS Excel (VLOOKUP function, sorting and filtering data)
Language Skills
- English (reading, writing, verbal)
Mathematical Skills
- Basic math skills (add, subtract, divide, multiply)
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