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Job Summary: 

Under minimal supervision, provides technical sales and service support for Sales and Sales Agents for assigned territory; and performs related duties as assigned. 

Reports to: 

Sales & Marketing Manager 

Examples of Duties and Responsibilities: 

• Serves as advisor to sales and sales agents on all technical service or sales problems, as well as special applications of company products;  
• Evaluates product needs and specifications given systems-level requirements;  
• Participates in local or national trade shows; 
• Evaluates technical specifications and performance levels of various products;  
• Makes technical presentations at products engineering seminars or service training schools, and FAST group visits; 
• Maintains and distributes technical software such as cavitation, valve sizing analysis or valve performance analysis; 
• Provides input and support to new R & D engineering products and existing product performance; 
• Provides feedback on existing products and input on new e-Line products; 
• Provides technical marketing assistance to Marketing Department pertaining to new product literature and web content; 
• Assists with creation of technical documentation including technical manuals, operating instructions, etc.;  
• Provides startup assistance to field sales personnel, particularly on electronic products either directly or over the phone; 
• Communicates with and assists Engineering Department regarding product support and development; 
• Regular punctuality, attendance, and absence reporting in conformance with company policies is essential to the successful performance of this position; and  
• Fully comply with company rules, policies, procedures, and safety guidelines to ensure safe and effective operations. 

QUALIFICATIONS GUIDELINES: 

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