Order Processing Administrator

Seal Beach, California - Contract To Hire - Job ID #2265

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JOB SUMMARY

Responsible for processing orders from customers and creating corresponding sales orders into our ERP system.  Coordination with several internal departments to determine whether BEI can support requested delivery dates is required. Responsible for compiling all required shipping documentation, creating invoices, and scheduling pickups for outgoing shipments.

 

SUMMARY OF JOB DUTIESEssential Functions (Other duties and projects may be assigned or requested.)

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Process purchase orders placed by customers in the customer portal

  • Enter sales orders into the ERP system
  • Liaise with Planning, Production, and Quality departments to ensure supporting the customer’s requested delivery dates
  • Communicate with customer’s Supply Chain Analysts whether we can support requested delivery dates
  • Provide daily updates in customer portal (BOOTS) for expected delivery dates for all open Purchase Orders
  • Recommend any system improvements that would improve day to day work functionality.
  • Compile all required shipping documentation – coordination with Production and Quality departments is required
  • Create invoices for outgoing shipments
  • Schedule freight for outgoing shipments – coordination with packaging and shipping departments is required
  • Maintain a safe, secure, and legal work environment, adhering to all Company policies and procedures.
  • Contribute to team effort by accomplishing related results as needed.
  • Maintain and protect the confidentiality of the Company’s information and products.
  • Coordinate with Program Management to resolve any late delivery inquiries

 

GENERAL QUALIFICATIONS – Education, Knowledge, and Experience

Education:

  • High School Diploma required

Experience:

  • A minimum of 1-3 years of Customer Service experience
  • Sales Order Processing experience is preferred

Skills:

  • Proficient in Microsoft Office (specifically Outlook and Excel)
  • Able to navigate customer’s and internal ERP systems
  • Professionalism with customer interactions
  • Must be able to maintain composure under pressure and adapt to changes in schedules while juggling competing priorities

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